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Privacy Policy

Darana Cultural (“Darana”, “we”, “us”, or “our”) respects the privacy of visitors to its website and is committed to protecting personal information submitted through the website.

This policy explains how Darana collects, uses, and protects information when the website is used.

1. Information We Collect

When a visitor contacts us or submits a request through the website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Message or inquiry content
  • Any travel or experience preferences the user chooses to share

We collect information reasonably necessary to respond to inquiries and provide relevant information and services.

2. How We Use Information

We may use submitted information to:

  • Respond to inquiries and requests
  • Contact users regarding services or experiences they expressed interest in
  • Provide information about relevant travel, cultural, and tourism experiences
  • Prepare and provide customized offers or packages
  • Improve the website, services, and user experience
  • Comply with applicable laws and regulations in Saudi Arabia

We do not sell users’ personal information.

3. Communications

By submitting a request or inquiry through the website, the user agrees that Darana may contact them using the contact details provided to respond to the request and discuss relevant services or packages.

Users may request that we stop contacting them at any time.

4. Sharing Information

Information may be shared when reasonably necessary to provide a requested service, respond to an inquiry, meet legal obligations, or work with trusted service providers supporting our business operations.

We do not sell or rent personal information to other parties.

5. Data Protection

We take reasonable administrative and technical measures to protect information submitted through the website against unauthorized access, misuse, alteration, or unauthorized disclosure.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

6. Cookies

The website may use cookies or similar technologies to improve website performance and functionality, understand website use, and improve the user experience.

Users may control cookies through their browser settings.

7. Third-Party Services

The website may use third-party services for hosting, analytics, contact forms, email, and other operational functions. Information processed through these services may be subject to the privacy policies of those providers.

8. User Rights

Users may contact us to request access to, correction of, or deletion of personal information they have provided, subject to applicable laws and regulations.

9. Updates

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised “Last Updated” date.

10. Contact Us

For questions regarding this Privacy Policy or how personal information is handled, please contact us through the contact details provided on the website.