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Refund & Cancellation Policy

Last Updated: August 2026

The Darana Cultural website is currently used primarily to introduce services and experiences and receive customer inquiries.

1. No Direct Online Booking or Payment

The Darana Cultural website does not currently provide direct online booking or payment.

Submitting an inquiry or expressing interest through the website does not create a confirmed booking or payment obligation.

After receiving an inquiry, the Darana team will contact the customer to discuss the relevant experience or package, availability, pricing, and booking arrangements.

2. Cancellation and Refunds for Confirmed Bookings

Once a booking is confirmed, cancellation and refund terms depend on the specific package or experience booked.

The applicable cancellation and refund terms will be explained to the customer before the booking is completed.

These terms may vary depending on:

  • The type of trip or experience
  • The service providers involved
  • Accommodation, transportation, tickets, or other services
  • The timing of the cancellation

Where services are provided by a third party, the third-party provider’s cancellation and refund policy may apply to that service.

3. Booking Cancellation Requests

Customers wishing to cancel a confirmed booking must contact Darana through the contact details provided in the booking confirmation.

Any applicable refund will be determined according to the cancellation terms communicated to and accepted by the customer when the booking was completed.

4. Booking Changes

Requests to change the date, number of participants, services, or other booking details are subject to availability.

Changes may result in additional charges or cancellation fees depending on the services and the terms of the relevant providers.

5. Changes or Cancellation by Darana

If Darana needs to modify or cancel a confirmed experience due to circumstances beyond its reasonable control, we will contact the customer and communicate the available options in accordance with the applicable booking and supplier terms.

6. Contact Us

For questions regarding cancellations, refunds, or changes to a confirmed booking, contact Darana Cultural through the contact details provided on the website or booking confirmation.